Terms of service
Terms of Service
Last updated: 11 August 2026
Welcome to Steel Horizon.
These Terms of Service govern your use of the Steel Horizon website and purchases made through our online store.
By using our website or placing an order, you agree to these Terms of Service, subject to any rights you may have under applicable South African law.
1. About Steel Horizon
Trading name: Steel Horizon
Legal/business name: Steel Horizon
Email: steelhorizonsa@gmail.com
Business address: 7 Simonsberg St, Wellington, Western Cape, South Africa
2. Using Our Website
You agree to use our website lawfully and responsibly.
You must not:
- Use the website for fraudulent or unlawful purposes
- Attempt to gain unauthorised access to our systems
- Interfere with the operation or security of the website
- Use the website to distribute malicious software
- Misuse our content, services or systems
3. Products
We make reasonable efforts to ensure that product descriptions, images, specifications and other information on our website are accurate.
Product colours may appear differently depending on your device or display.
Product packaging, appearance or specifications may occasionally change where permitted and where the product remains materially consistent with its description.
Products should be used in accordance with the manufacturer’s instructions and safety information.
4. Prices
Prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.
We reserve the right to correct obvious errors in pricing or product information.
If an obvious pricing or technical error affects an order, we may contact you to resolve the issue in accordance with applicable law.
5. Orders
When you place an order, you are submitting a request to purchase the selected products.
An order is subject to successful payment, product availability and order confirmation.
We may refuse or cancel an order where permitted by law, including in circumstances involving suspected fraud, technical errors, obvious pricing errors or product availability issues.
If payment has already been received for an order that is cancelled, any refund due will be processed in accordance with applicable law.
6. Payment
Payments must be successfully completed before an order can be processed.
Payments may be processed by third-party payment providers, whose own terms and privacy policies may also apply.
7. Delivery
Delivery estimates are provided on our website and/or at checkout.
Our current estimated delivery timeframe for South African orders is approximately 8–11 business days after dispatch, unless another estimate is provided at checkout.
Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.
Please see our Shipping Policy for additional information.
8. Returns and Refunds
Returns, refunds and cancellations are handled according to our Return & Refund Policy and applicable South African consumer-protection law.
Nothing in these Terms of Service is intended to remove or limit a consumer right that cannot legally be removed or limited.
9. Product Safety
Customers are responsible for following the manufacturer’s instructions and safety warnings when using products purchased from Steel Horizon.
Products should not be modified, disassembled or used outside their intended purpose.
Nothing in these Terms of Service excludes liability or consumer rights that cannot lawfully be excluded.
10. Intellectual Property
Unless otherwise stated, Steel Horizon’s branding, logos, text, graphics, photographs, designs and other website content belong to Steel Horizon or are used with appropriate permission.
You may not reproduce, distribute, modify or commercially exploit our content without permission, except where permitted by law.
11. Third-Party Services
Our website may use or link to third-party services, including payment providers, shipping providers, social-media platforms, analytics services and other technology providers.
Steel Horizon is not responsible for the content, availability or privacy practices of third-party services.
Your use of third-party services may be governed by their own terms and policies.
12. Website Availability
We aim to keep the website available and functioning properly, but we cannot guarantee uninterrupted or error-free access.
We may temporarily modify, suspend or restrict parts of the website for maintenance, security, updates or other legitimate reasons.
13. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will be published on this page with an updated “Last updated” date.
14. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa, subject to any mandatory consumer rights and protections applicable to your transaction.
15. Contact
For questions about these Terms of Service:
Steel Horizon
Email: steelhorizonsa@gmail.com
Business address: 7 Simonsberg St, Wellington, Western Cape, South Africa